My profile
Get to know more about me
I am a dynamic and result-oriented IT project manager with experience as a Scrum Master, a passion for tech and over eight years of work experience. My agile expertise lies in leading & guiding cross-functional teams and effectively managing stakeholder expectations.
With my operational insight and strong administrative skills I am able to effectively navigate teams towards high performance. In addition to my agile expertise and skills in project management, I have a strong background in IT which allows me to help translate the (functional) requirements of work to development teams and stakeholders.
- Sharon Poelma
- Amsterdam area
- [email protected]
- Connect with me
My Resume
Work experience
Scrum Master
Digital Natives (2020 - 2022)
Digital Agency specialized in design and development of sustainable digital platforms
As a Scrum Master I was responsible for a team consisting of four developers, a visual designer and a Product Owner. Here I worked together with large clients, such as: Royal Conservatory and Royal Academy of Art in The Hague.
A large part of my work consisted of facilitating the development team following the Scrum framework, removing impediments and guiding the team in order to successfully deliver web applications.
I maintained close contact with the Product Owner on a daily basis and helped manage complex stakeholder landscapes.
IT Projectmanager
MWM2/Crowdtech (2016 - 2020)
Supplier of in-house software for conducting online market research
In this position I was responsible for two teams (helpdesk and IT support) that deal with first-line customer contact and second-line resolution of technical issues (such as service requests and/or bugs) and the implementation of our software at customers (such as albelli, Hans Anders and Studiekeuze123).
My daily activities consisted of maintaining customer contact, identifying and translating customer wishes in collaboration with the Product Owner into a product roadmap. To help employees develop professionally, I followed the 'Leadership skills' and 'Coaching' training.
Digital Project Manager
Pixelindustries (2015 - 2016)
Digital Agency for creating digital solutions
In this role I was the first point of contact for customers and responsible for managing the creative and development team.
An important part of my work was monitoring progress, scope and quality and implementing the Scrum method for optimizing work processes.
I was in daily contact with clients about product development and was involved in drawing up quotations, issuing schedules and sending invoices.
Online Marketeer
bakker.com (2014 - 2015)
Online supplier of garden products, including plants and flower bulbs
At Bakker.com I was involved in the transition from an offline to an online oriented company. My work mainly consists of improving the online version by means of organic and paid search engine optimisations, in collaboration with international colleagues.
Education
Certified Scrum Master
Scrum Academy (2022)
The Professional Scrum Master™ (PSM I) certification validates knowledge of the Scrum framework, the Scrum Master accountabilities and how to apply Scrum.
Post-bachelor Bedrijfskunde
NCOI (2021)
Postgraduate Degree, Business Administration
Based on my experience with the pre-master Business Administration, Strategy & Organization and my ambition to develop myself professionally further, I studied the 'Post-bachelor Business Administration'.
The training consists of two modules, namely: Business Administration and Strategic Management, in which I researched the existing business model based on the 'business model canvas' and have written advice for the organisation to improve its positioning in the market.
AgilePM® Foundation
ICM opleidingen & trainingen (2018)
This training is aimed at understanding the Agile methodology and philosophy and learning to put it into practice. This training is also very valuable for a role as Scrum Master or Product Owner in rapidly changing environments.
Leiderschap en Management, adviesvaardigheiden
ICM opleidingen & trainingen (2017)
This three-day training is aimed at conducting effective consultations with clients and aimed at developing constructive communication, self-confidence and resilience in challenging situations.
Premaster of Business Administration (MBA), Strategy & Organization
Vrije Universiteit Amsterdam (2012 - 2013)
This study is aimed at formulating and implementing business strategies in complex and dynamic environments, strategically collaborating with other organisations (such as competitors, consumers and NGOs) and developing in-depth skills focused on analysis and critical thinking.
Hogeschool Leiden
Hogeschool Leiden (2008 - 2012)
Bachelor of Commerce (Economics)